We never fail on any project and all projects finish on time – This is the classic chest thump of the bad company, and I’ve never understood why stupid executives are so proud to make it. The fact is, if you never fail and you are never late, that means you have never taken a risk. Real, transformative, competitor-crushing innovation is always a leap into the unknown and you have no idea what potholes and pitfalls await you. That’s why, if you are going to succeed in the long-term, a certain percentage of projects should fail or be late. And these projects should not be service bureau tasks, but critical, business enablement tasks that look to drive employee effectiveness. To play it so safe as to take the risk out of your business is to stand in the street and wait for your more innovative, less failure-averse, greater risk-taking competitors to run you over